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Shipping Settings

Here you can set your shipping rates to display to customers at checkout. Choose from custom flat rates or carrier-calculated rates provided by Amazon.

Shopify shipping zones & markets To sell and ship to a country or region, it needs to be included as an active market within Shopify. Learn more

Adding rates

To add shipping rates, click on the "Add rates" button to open the "Shipping and delivery" settings in Shopify. From here you'll be able to create a delivery profile.

Add rates from the settings page in the app

Change your delivery profile name (optional)

Update your delivery profile name to something more recognizable to you eg "Amazon Delivery Profile".

Adding products to the profile

Select which products you would want to display Amazon rates for at checkout.

Carrier calculated rates

To display live Amazon shipping rates to customers at checkout, select "Use carrier or app to calculate rates" and "Amazon Shipping Rates (Rates provided by app").

Carrier calculated rates To activate the third-party carrier-calculated shipping, your store needs to be on the Advanced Shopify or Plus plan. If you're on the Shopify plan, then you can add this feature for a monthly fee or switch from monthly to yearly billing. Learn more or contact Shopify support

Shipping rates will be determined at checkout based on:

  • The closest Amazon fulfillment center (where your inventory is stored) to the customer's shipping address

  • The weight of the products in the order

  • The shipping service available (Standard, Expedited or Priority).

An example of 3 shipping services available from Amazon

Custom rates

To display your own custom shipping rates to customers at checkout, select "Set up your own rates". To map your custom rates with Amazon shipping services, please use the below names in the "Rate name" text field:

  • Standard

  • Expedited

  • Priority

The "Rate name" must be either "Standard", "Expedited" or "Priority" to map with Amazon's shipping services

Amazon's express shipping services (Expedited, Priority) may not be available to all customers if their shipping address is too far away.

If custom rates are mapped incorrectly, the order will default to a "Standard" shipping service.

Once you have added your shipping rates to the delivery profile, save and exit the page to return to the app.

Adding multiple location rates to products

If your products have multiple (non-Amazon) fulfillment locations, you can add separate rates for each. Within the same Amazon delivery profile:

  1. Click "Add rates" on the location you wish to ship from. In the pop window, select "Create new rates" and click done.

  1. Set your own custom rates for the location and then save.

Order routing: prioritizing the location's rank

Optional step

This is an optional step but we recommend implementing it to ensure Amazon shipping rates are always shown to customers (when eligible). Learn more about order routing

Prioritizing the "Amazon Fulfillment Center" location's rank will ensure the rates associated with this location will be shown first to customers (when eligible) at checkout.

To prioritize a location's rank within order routing:

  1. Navigate to "Settings" and then "Shipping and delivery"

  2. Within the "Shipping and delivery" settings, navigate to the "Order routing" section and click on "Manage"

The "Order routing" section in the "Shipping and delivery" settings

  1. Once in the order routing page click on "Add rule" and select "Use ranked locations".

Adding a "Use ranked locations" rule

  1. In the "Use ranked locations" section, click "Manage". Drag the "Amazon Fulfillment Center" location to its own location group above any other location group. This will prioritize the "Amazon Fulfillment Center" location's rank over others. Click "Done".

Prioritizing the "Amazon Fulfillment Center" location
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