# Amazon Fulfillment For Shopify Automate your fulfillment and offer fast, reliable shipping with Amazon Explore App\ \ Multi-Channel Fulfillment For Shopify lets you automate your order fulfillment and increase sales with Amazon’s express shipping options at checkout. Connect your account in minutes, link your products and auto-sync your inventory directly from your store. Focus on building your business by outsourcing your fulfillment to Amazon. With the Multi-Channel Fulfillment For Shopify app you can: * Automate your order fulfillment, inventory syncing and tracking links * Display Amazon’s live shipping rates and express shipping to customers at checkout * Seamlessly link your products between Amazon and Shopify * One-click account connect and quick setup * Pay no Amazon referral fees for sales {% hint style="warning" %} **Before you start**\ You’ll need the below before setting up the app: * An Amazon Seller account or Amazon Supply chain account * Inventory at an Amazon fulfillment center * SKU codes and weight assigned to the products you wish to ship * (Optional) A Shopify account with carrier-calculated rates enabled is required for carrier-calculated rates provided by Amazon. [Learn more](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers) or contact [Shopify support](https://help.shopify.com/en/support/) {% endhint %} {% hint style="info" %} **Marketplace/countries available** Currently, only the United States, United Kingdom, Canada and Australia are available. We are working on adding new countries very soon. {% endhint %} Explore App or view our [Setup Guide](/apps/amazon-fulfillment-for-shopify/setup-guide) # Setup Guide Learn how to set up the app It only takes a few simple steps to get the app up and running in just minutes. {% hint style="warning" %} **Before you start**\ You’ll need the below before setting up the app: * An Amazon Seller account or Amazon Supply chain account * Inventory at an Amazon fulfillment center * SKU codes assigned to the products you wish to ship * (Optional) A Shopify account with carrier-calculated rates enabled is required for carrier-calculated rates provided by Amazon. [Learn more](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers) or contact [Shopify support](https://help.shopify.com/en/support/) {% endhint %} {% hint style="info" %} **Marketplace/countries available** Currently, only the United States, United Kingdom, Canada and Australia are available. We are working on adding new countries very soon. {% endhint %}
Step 1 - Connect to Amazon * [ ] **Connect your Amazon account**\ Follow the prompts to login and connect your Amazon account. You'll be redirected back to Shopify once your Amazon account has been connected. [Learn more](/apps/amazon-fulfillment-for-shopify/settings/connect-your-account)
Step 2 - Update settings Update your setting preferences. * #### Choose the shipping origin (marketplace) Choose the country/region you would like to ship from. This will be the same as the Amazon marketplace selected when connecting your account. [Learn more](/apps/amazon-fulfillment-for-shopify/settings/connect-your-account#shipping-origin-marketplace)
* #### Choose how you want your Amazon orders fulfilled Select if you would like your orders to be automatically fulfilled or manually approved. If it’s your first time using the app, we recommend setting fuflillment to manual to test a few orders first. [Learn more](/apps/amazon-fulfillment-for-shopify/settings/fulfillment-settings)
* #### Add shipping rates Here you can set your shipping rates and the eligible products to wish to display to customers at checkout. Choose from custom rates or carrier-calculated rates provided by Amazon. Note: a Shopify account with [carrier-calculated rates](/apps/amazon-fulfillment-for-shopify/settings/shipping-settings#carrier-calculated-rates) enabled is required for carrier-calculated rates provided by Amazon.[ ](/apps/amazon-fulfillment-for-shopify/settings/shipping-settings)[Learn more](/apps/amazon-fulfillment-for-shopify/settings/shipping-settings) * [ ] **Prioritizing locations (optional)**\ Prioritizing the "Amazon Fulfillment Center" location will ensure the rates associated with this location will be shown first (when eligible) at checkout. [Learn more](https://help.tinygoliath.io/apps/amazon-fulfillment/settings/shipping-settings#order-routing-prioritizing-the-locations-rank) * #### Activate the app When you are ready to start processing orders, activate the app. You can activate or deactivate the app as needed without losing your saved settings. [Learn more](/apps/amazon-fulfillment-for-shopify/settings/activating-the-app)
Step 3 - Link products Product linking is vital for Amazon order fulfillment and inventory syncing. * [ ] **Add inventory to the "Amazon Fulfillment Center" location**\ Before you can sync your product SKUs with Amazon, you will need to update the inventory quantity of each product for the location "Amazon Fulfillment Center". [Learn more](/apps/amazon-fulfillment-for-shopify/product-linking#apply-inventory-to-your-products)
* [ ] **Link products SKUs with Amazon**\ Navigate to the "Product linking" section of the app. Products with inventory assigned to the "Amazon Fulfillment Center" location will now be available for linking. Simply add the corresponding Amazon SKU code with your products. [Learn more](/apps/amazon-fulfillment-for-shopify/product-linking#link-your-product-skus)
### Need help? If you need help installing or setting up the Amazon Fulfillment app, please reach out to us at or [contact us here](https://www.tinygoliath.io/pages/contact) # Settings # Connect Your Account ### Connecting your Amazon account Start by connecting your Amazon account from the settings page in Shopify
A pop-up window will appear. Log into your Amazon account. {% hint style="warning" %} **Pop up window** If the pop-up window does not appear, ensure you have enabled pop-ups for Shopify. {% endhint %}
Choose the marketplace you wish to ship from
Authorize the app and click confirm
You'll be redirected back to Shopify once your Amazon account has been connected. ### Shipping origin (marketplace) Choose the country/region you would like to ship from. This will be the same as the Amazon marketplace selected when connecting your account.
{% hint style="warning" %} **Changing shipping origin (marketplace)** To change the country/region after it has been selected, you will need to disconnect and reconnect your Amazon account. {% endhint %} # Fulfillment Settings # Inventory ### Inventory location A location - "Amazon Fulfillment Center" - will be created automatically by the app to manage inventory and fulfillment in Shopify. Orders placed using Amazon fulfillment will reduce inventory from this location.
{% hint style="info" %} Once your inventory location has been set up, remember to update the inventory quantity of the products. [Learn more](/apps/amazon-fulfillment-for-shopify/product-linking#apply-inventory-to-your-products) {% endhint %} ### Syncing inventory If selected, you can have your Amazon Seller inventory sync to your selected inventory location in your Shopify store. \ \ If you also sell your products on the Amazon marketplace, the sync inventory feature is useful to avoid overselling to your customers. # Order Fulfillment The Amazon Multi Channel Fuflillment app gives you the option to have your orders automatically sent to Amazon once it has been placed or to manually approve each order before sending to Amazon. {% hint style="info" %} If it's your first time using the app, we recommend setting order fuflillment to "Manual order fulfillment" to test a few orders first. {% endhint %}
### Manual fulfillment Orders will have an “on hold” fulfillment status and will require you to manually approve orders before sending them to Amazon for fulfillment. Learn more about approving orders below. {% content-ref url="/pages/qw17f9JlRX7q4ucCf4QV" %} [Approving Orders](/apps/amazon-fulfillment-for-shopify/orders/approving-orders) {% endcontent-ref %} ### Automatic fulfillment Orders will automatically be sent to Amazon to fulfill if the payment status is marked as paid or authorized. If an order does not meet this criteria or is high risk, the order's fulfillment status will be placed "on hold" until manually approved. {% hint style="info" %} Different plans will send orders to Amazon at different intervals. See [plans](/apps/amazon-fulfillment-for-shopify/plans) for details {% endhint %} ### Order tracking links Tracking links will **automatically be added** to the Shopify order once it has been shipped by Amazon. # Shipping Settings Here you can set your shipping rates to display to customers at checkout. Choose from custom flat rates or carrier-calculated rates provided by Amazon. {% hint style="info" %} **Shopify shipping zones & markets**\ To sell and ship to a country or region, it needs to be included as an active market within Shopify. [Learn more](https://help.shopify.com/en/manual/markets/shipping-and-markets/shipping-zones-and-markets) {% endhint %} ### Adding rates To add shipping rates, click on the "Add rates" button to open the "Shipping and delivery" settings in Shopify. From here you'll be able to create a delivery profile.

Add rates from the settings page in the app

#### Change your delivery profile name (optional) Update your delivery profile name to something more recognizable to you eg "Amazon Delivery Profile".
#### Adding products to the profile Select which products you would want to display Amazon rates for at checkout.
#### Carrier calculated rates To display live Amazon shipping rates to customers at checkout, select "Use carrier or app to calculate rates" and "Amazon Shipping Rates (Rates provided by app"). {% hint style="warning" %} **Carrier calculated rates**\ To activate the third-party carrier-calculated shipping, your store needs to be on the Advanced Shopify or Plus plan. If you're on the Shopify plan, then you can add this feature for a monthly fee or switch from monthly to yearly billing. [Learn more](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers) or contact [Shopify support](https://help.shopify.com/en/support/) {% endhint %}
{% hint style="info" %} Shipping rates will be determined at checkout based on: * The closest Amazon fulfillment center (where your inventory is stored) to the customer's shipping address * The weight of the products in the order * The shipping service available (Standard, Expedited or Priority). {% endhint %}

An example of 3 shipping services available from Amazon

#### Custom rates To display your own custom shipping rates to customers at checkout, select "Set up your own rates".\ \ To map your custom rates with Amazon shipping services, please use the below names in the "Rate name" text field: * Standard * Expedited * Priority

The "Rate name" must be either "Standard", "Expedited" or "Priority" to map with Amazon's shipping services

{% hint style="info" %} Amazon's express shipping services (Expedited, Priority) may not be available to all customers if their shipping address is too far away. {% endhint %} {% hint style="info" %} If custom rates are mapped incorrectly, the order will default to a "Standard" shipping service. {% endhint %} {% hint style="success" %} Once you have added your shipping rates to the delivery profile, save and exit the page to return to the app. {% endhint %} ### Adding multiple location rates to products If your products have multiple (non-Amazon) fulfillment locations, you can add separate rates for each.\ \ Within the same Amazon delivery profile: 1. Click "Add rates" on the location you wish to ship from. In the pop window, select "Create new rates" and click done.
2. Set your own custom rates for the location and then save. ### Order routing: prioritizing the location's rank {% hint style="info" %} **Optional step** This is an optional step but we recommend implementing it to ensure Amazon shipping rates are always shown to customers (when eligible). [Learn more about order routing](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/order-routing) {% endhint %} Prioritizing the "Amazon Fulfillment Center" location's rank will ensure the rates associated with this location will be shown first to customers (when eligible) at checkout. To prioritize a location's rank within order routing: 1. Navigate to "Settings" and then "Shipping and delivery" 2. Within the "Shipping and delivery" settings, navigate to the "Order routing" section and click on "Manage"

The "Order routing" section in the "Shipping and delivery" settings

3. Once in the order routing page click on "Add rule" and select "Use ranked locations".

Adding a "Use ranked locations" rule

4. In the "Use ranked locations" section, click "Manage". \ \ Drag the "Amazon Fulfillment Center" location to its own location group above any other location group. This will prioritize the "Amazon Fulfillment Center" location's rank over others. Click "Done".

Prioritizing the "Amazon Fulfillment Center" location

# Activating The App The app allows you to activate or deactivate the app as needed without losing your saved settings. Click activate to start letting Amazon fulfill your orders.
{% hint style="warning" %} The "Activate" button will remain disabled until all settings have been completed. {% endhint %} # Product Linking Link your product SKUs with your Amazon SKUs for order fulfillment and inventory syncing. ### Apply inventory to your products Before linking, first, add inventory to the products that will be fulfilled by Amazon. Navigate to the products you wish to link. 1. Click on "Edit locations"
2. Select the "Amazon Fulfillment Center" location
3. Add inventory to the "Amazon Fulfillment Center" location
4. Products with inventory assigned to the "Amazon Fulfillment Center" location will now appear on the product linking page of the app.
### Link your product SKUs Add your Amazon SKUs to the associated products and save.
# Orders # Approving Orders {% hint style="info" %} **Manual order fulfillment** Orders will only need to be approved if: * the order fulfillment settings are set to manual * the order is pending payment * the order is high risk {% endhint %} ### Approving Amazon orders for fulfillment Amazon fullfilled orders will remain "unfulfilled" and will require a manual approval before sending to Amazon for fulfillment.\ \ On the order's page, click the "Request fulfillment" button. You'll be directed to another page to confirm the order details. Click the "Send fulfillment request" button to send the order to Amazon for fulfillment. That's it, the app will do the rest!

An Amazon MCF order requiring manual approval before sending to Amazon

Confirm the order details and click the "Send fulfillment request" button to fulfill order

Once you have submitted the fulfilment request, you can track the fulfillment progress on the order's page.

An Amazon MCF order has been accepted by Amazon and fulfillment is in progress

# Cancelling Orders {% hint style="warning" %} When you cancel an order in Shopify that includes a product fulfilled by Amazon, you also need to manually cancel the fulfillment in your Amazon Seller Central account to prevent the order from being shipped. {% endhint %} If the order has not been sent to Amazon for fulfillment, you can request to cancel the order by clicking on the ellipsis dots and selecting "Request cancellation" on the order page in Shopify.

Cancelling an order in Shopify before it has been fulfilled

To ensure the order will not be shipped or if the order has already been sent to Amazon for fulfillment, you will need also need to manually cancel the order in Amazon Seller Central.\ \ Navigate to the order in your Amazon Seller Central account and click on the "Cancel this order" button.

Cancelling a MCF order in Amazon

# Plans
StarterBasicGrowthScale
Pricing$0
/month		$20
/month		$40
/month		$90
/month
7 Day Free TrialYesYesNo
Features
Fulfillment by AmazonYesYesYesYes
Amazon express shipping servicesYesYesYesYes
Product linkingYesYesYesYes
Automatic order fulfillmentNoNoYesYes
Inventory syncingNoNoNoYes
Orders
Orders per month

10

orders

50
orders		500
orders		5000
orders
Order syncing8 hours8 hours3 hours30 mins
Products
Products linked5201001000
Product inventory syncing30 mins
# Terms & Conditions Last updated: 2 Oct 2025 The following terms (“**Terms**”) describe the terms and conditions applicable to your access to and use of the Amazon MCF application and any associated software and products (collectively referred to as the “**Service(s)**”). The Service provides integration functionality between your store and Amazon’s marketplace and Multi-Channel Fulfillment (MCF) service (“**Marketplace(s)**”, “**Amazon Fulfillment**” or “**MCF**”). This document is a legally binding agreement between the merchant using the Service (“**you**”, “**your**” or “**Merchant**”) and Tiny Goliath and its affiliates (“**Company**”, “**we**”, “**our**” or “**us**”).\ \ You must read, agree with and accept all of the terms and conditions contained and incorporated by reference in these Terms, including our [Privacy Policy](https://www.tinygoliath.io/pages/privacy-policy) and if you are a Shopify merchant (collectively, the “Shopify Terms”) before you may access or use the Service.\ \ You acknowledge and agree that we may amend these Terms at any time by posting the relevant amended and restated Terms at [www.tinygoliath.io/terms-conditions](https://www.tinygoliath.io/terms-conditions) and such amendments to the Terms are effective as of the date of posting. Your continued use of the Service after the amended Terms posted constitutes your agreement to, and acceptance of, the amended Terms. ### Use of the service Your usage rights: During the Term, we grant you a non-exclusive, non-transferable, non-sublicensable right to access and use the Service in accordance with these Terms. Use of the Service is limited to the users (including, where applicable, those of your affiliates) for whom you enable accounts (“Users”), and you are responsible for all Users and their compliance with these Terms and their access to, and use of, the Service Accounts: Your registration and account information for the Service must be accurate, complete and kept up-to-date. User accounts are for individual Users and cannot be shared or transferred. You must keep all login credentials confidential and agree to notify us immediately if you discover any unauthorized use of your accounts or login credentials. We may access your account from time to time to provide support related to the Services ### Restrictions You may not: * use the Service for any illegal or unauthorized purpose; * use the Service in violation of these Terms and any applicable Marketplace terms of service, guidelines and privacy policies (collectively, “Marketplace Terms); * reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission; * infringe upon or violate our intellectual property rights or the intellectual property rights of others; * upload to, or transmit from, the Service any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component; * use the Service to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; * use the Service to submit false or misleading information; or access the Service in order to build a competitive product or service or copy any ideas, features, functions, or graphics of the Service. ### Your Content and Obligations You retain all rights, title and interest in and to the product listings, content, images, and material you upload to the Marketplaces via the Service (“Content”). You grant us a non-exclusive, worldwide, royalty-free to the Content to provide you with the Service. You agree: (a) that you are solely responsible for the Content; (b) to obtain all necessary rights and consents required by applicable law to upload the Content to the Marketplaces via the Service; and (c) that your Content and our use hereunder, will not violate any applicable laws or third party rights, including intellectual property, privacy or publicity rights. You agree not to upload to the Service any information or data that is: (i) subject to safeguarding and/or limitations on distribution pursuant to applicable laws and/or regulation; or (ii) in contravention of the Shopify Terms or Marketplace Terms (“Prohibited Information”). We may generate aggregated statistical and analytical data derived from your use of the Service (“Aggregate Data”). You agree that we may use such Aggregate Data. ### Our Rights We reserve the right to modify, including, but not limited to, adding or removing features, discontinue or terminate the Service or any part thereof, or terminate your access to the Service, for any reason without notice at any time. If we are advised of any suspected or actual violation of these Terms or any of the Marketplace Terms, we may, in our sole and absolute discretion, terminate your access to the Service. For the avoidance of doubt, Tiny Goliath is not responsible for monitoring, enforcing or ensuring your compliance with these Terms or the Marketplace Terms. We shall not be liable to you or to any third party for any modification, discontinuance or termination of the Service or any part thereof, or the revocation of your access to the Service. A breach or violation of any provision of these Terms, as determined in our sole discretion, may result in an immediate termination of your access to the Service. We reserve the right, but are not obligated, to limit the availability of the Service, or products or services made available via the Service, to any person, geographic region or jurisdiction. We may exercise this right on a case‑by‑case basis. Under no circumstances shall we be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from your use of a the Service. These limitations shall apply even if we have been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extent permitted by applicable law. You agree to indemnify and hold us and (as applicable) our affiliates, partners, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the Service or breach of any Marketplace Terms. ### Marketplaces You must connect the Service to your Marketplace account to link and sync your products for MCF eligibility. Your access to, or use of, the Marketplace is solely between you and the applicable Marketplace. Your use of the Marketplace via the Service is entirely at your own risk and discretion. In addition to these Terms, you must read and agree to the additional Marketplace Terms before you use them in connection with the Service. The Marketplace Terms are located on the Marketplace site. You are responsible for reviewing such Marketplace Terms and ensuring you comply with the Marketplace Terms, which may be updated at any time. If the Marketplace becomes unavailable or ceases to make their services available to Shopify on reasonable terms, Shopify may cease to provide such features to you without notice and without entitling you to any refund, credit, or other compensation. You grant us permission to access your Content and other data, sync it back to Shopify (if required) and to take any other actions as required for the interoperation of the Marketplace with the Service. Any exchange of Content or other information (including Personal Information, as hereinafter defined) or other interaction between you and the Marketplace is solely between you and such Marketplace. Tiny Goliath is not responsible for any disclosure, modification or deletion of the Content or other information you provide to a Marketplace, or for any corresponding losses or damages you may suffer, as a result of access by a Marketplace to your Content or other information. For clarity, this Service may use APIs or trademarks owned by a Marketplace, but such Marketplace owns its respective trademarks and does not endorse or certify the Service. Under no circumstances shall we be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from your use of a Marketplace. These limitations shall apply even if we have been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extent permitted by applicable law. You agree to indemnify and hold us and (as applicable) our affiliates, partners, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of any Marketplace or breach of any Marketplace Terms. ### Intellectual Property Rights For clarity, no ownership rights to the Service are conveyed to you. Tiny Goliath and its licensors retain all right, title and interest (including all intellectual property rights) in and to the Service, Aggregate Data, any and all related and underlying technology, and any derivative works, modifications or improvements to any of the foregoing created by or on behalf of Tiny Goliath, including based on your Feedback (defined below). No rights are granted to you except as expressly set forth in these Terms. The Service may include certain open source components that are subject to open source licenses (“Open Source Software”) subject to the applicable license terms which accompany such Open Source Software. Any fees charged in connection with the Service, do not apply to the Open Source Software. If you submit comments, questions, suggestions, use cases or other feedback relating to your use of the Service (“Feedback”), we may freely use or exploit such Feedback in connection with any of our products or services or those of our affiliates, without obligation or compensation to you. ### Privacy You understand that any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a phone number, an email address, an identification number, location data, an online identifier, or any other information specific to that natural person (“Personal Information”) that you provide us in using the Service may be transferred unencrypted and involve: (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. If you provide your credit card information, such credit card information is always encrypted during transfer over networks. Any Personal Information you provide to us in using the Service will be treated in accordance with Shopify’s Privacy Policy and Tiny Goliath’s Privacy Policy. Any Personal Information you provide to a Marketplace will be treated in accordance with the applicable Marketplace Terms. You acknowledge and agree that if you provide any information, including Personal Information, of your end customers, you represent and warrant that you will comply with all applicable laws relating to the collection use and disclosure of such information with respect to the Services, including any disclosure of such Personal Information to a Marketplace. ### Payment You agree to pay Tiny Goliath the applicable rates for the Service or otherwise agreed in writing (“Fees”). You agree that Tiny Goliath may change the Fees for the Service at any time. All Fees under these Terms will be paid in USD, unless otherwise specified in-product, or unless otherwise agreed in a signed written document. Marketplaces may charge you fees for the use of their services, payment and collection of which will be governed by the Marketplace Terms. You must provide a valid payment method to pay for all incurred and recurring Fees. Shopify will charge applicable Fees to any valid payment method that you authorize (“Authorized Payment Method”), and Shopify will continue to charge the Authorized Payment Method for applicable Fees until the Service is terminated, and any and all outstanding Fees have been paid in full. All Fees are stated exclusive of any applicable taxes, and you are required to pay and bear any sales, use, GST, value-added, withholding, or similar taxes or duties, whether domestic or foreign, related to these Terms, other than taxes based on the income of Shopify (“Taxes”). To the extent that Shopify charges these Taxes, they are calculated using the tax rates that apply based on the billing address you provide to us. Such amounts are in addition to the Fees for such products and services and will be billed to your Authorized Payment Method. If you are exempt from payment of such Taxes, you must provide Shopify with evidence of your exemption, which in some jurisdictions includes an original certificate that satisfies applicable legal requirements attesting to tax-exempt status. Tax exemption will only apply from and after the date Shopify receives evidence satisfactory to Shopify of your exemption. If you are not charged Taxes by Shopify, you are responsible for determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax authorities in your jurisdiction. You will pay all amounts due under these Terms in full without any set-off, counterclaim, deduction or withholding. In the event any payment that you make under these Terms is subject to a deduction or withholding, you shall be responsible for making the appropriate payment to the appropriate taxing authorities and financially responsible for interest, penalties, fines, or similar liabilities resulting from your failure to timely remit such taxes to the proper governmental authority or agency. We are not responsible for any tax associated with transactions between you and your customers, transactions conducted through the Marketplace with which you engage or any transaction between you and any Marketplace. Without affecting our other rights under these Terms, if you do not pay the Fees by the due date, then we may suspend all or part of the Services (including access to paid for services) until payment has been made in full. ### Disclaimer Tiny Goliath expressly disclaims any and all warranties and representations of any kind, express, implied or statutory, including any warranties of merchantability, fitness for a particular purpose, title or non-infringement. We do not guarantee that the service will be uninterrupted or error-free. Tiny Goliath is not responsible for any services or applications that you choose to use in connection with the service, including any integration with a marketplace. Your use of such marketplace services or applications is subject to separate terms and policies and you acknowledge and agree that any use is at your own risk. ### Indemnity You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Shopify, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of: (i) your use of the Service; (ii) your Content; and/or (iii) your breach of these Terms, the Shopify Terms, the Marketplace Terms and/or applicable laws. ### Limitation of Liability To the extent permitted by applicable law, Tiny Goliath will not be liable for any loss of use, lost or inaccurate data, interruption of business, costs of delay or any indirect, or consequential damages of any kind (including lost profits), regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise, in connection with the service even if informed of the possibility of such damages in advance. ### Term and Termination These Terms will commence on the date on which you first access the Service and continue until terminated as permitted herein (the “Term”). You may terminate these Terms at any time, for no reason or any reason, upon thirty (30) days’ advance notice to Tiny Goliath. Tiny Goliath may also terminate these Terms and/or its provision of the Service at any time, for no reason or any reason, effective immediately. Upon any termination of these Terms: (a) you and your Users must immediately cease using the Service; (b) you will promptly pay Shopify any unpaid fees incurred prior to termination; and (c) any other obligations or liabilities incurred prior to the termination of these Terms shall survive termination. Except as may be specified in these Terms, either party’s exercise of any remedy, including termination, is without prejudice to any other remedies it may have under these Terms, by law or otherwise. ### General #### Independent Contractor The parties are independent contractors. No agency, partnership, joint venture, or employment is created as a result of these Terms and neither party has authority to bind the other. #### Subcontractors Tiny Goliath may use subcontractors and permit them to exercise Shopify’s rights under these Terms. #### Third Party Websites The Service may contain links to Marketplaces or other third-party websites. This does not imply our endorsement of any Marketplace or website and we are not responsible for the actions, content, information, or data of third-party websites or actions or any link contained in them, or any changes or updates to them. Marketplaces and third-party websites may provide their own terms and conditions of use and privacy policies that apply to you and your Users and your use of such third-party websites is not governed by these Terms. #### Severability In the event that any provision of these Terms is determined by a court of competent jurisdiction to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, the unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions. #### Waiver The failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. #### Entire agreement These Terms, including any terms, agreements, policies or other rules incorporated into these Terms, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements (including any prior versions of these Terms). #### Assignment These Terms will be binding upon and inure to the benefit of the parties to these Terms and to their respective heirs, successors, permitted assigns and legal representatives. Tiny Goliath will be permitted to assign these Terms without notice to you or consent from you. You will have no right to assign or otherwise transfer these Terms, or any of your rights or obligations hereunder, to any third party without Tiny Goliath’s prior written consent, to be given or withheld in Tiny Goliath’s sole discretion. ### Contact us For more information about our terms, if you have questions, or if you would like to make a complaint, please contact us by e-mail at # Privacy Policy Last updated: 2 Oct 2025 **Tiny Goliath** (“**Company**” or “**we**”) who operates the [www.tinygoliath.io](http://www.tinygoliath.io) website (“**Site(s)**” or “**Website(s)**”), develops the software, applications, themes and plugins for the Shopify Stores (the “**App(s)**” or “**Theme(s)**”) as well as providing licenses to them via the Shopify App Store and any related services. Your privacy is important to us. It is our policy to respect your privacy regarding any information and personal data we may collect from you during our cooperation, through our website, as well as other sites we own and operate. As we care about the protection of your personal data, we have prepared the following information about the processing of your personal data, which complies with Regulation (EU) No. 2016/679 of the European Parliament and of the Council on the General Data Protection Regulation (“**GDPR**”) and with the California Consumer Privacy Act of 2018 (“**CCPA**”), respectively. This Privacy Policy explains how we collect, use, process and disclose information and personal data we obtain from and about our clients and customers, users of the Apps and Themese, including information we collect when you visit our websites. It also tells you about your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns in connection therewith. ### Collection and use of your personal data #### Controller of your personal data The controller is generally a person who, alone or together with others, determines the purpose of collection and decides how the personal data will be processed. The Company is a controller of personal data. ‍ #### How do we collect personal data We obtain your personal data directly from you. This is primarily done via filled in forms, installation of Apps or Themes, mutual communication, or agreements. Also, we can obtain personal data from third parties we cooperate with, who are entitled to access and process your personal data. We may also collect your personal data from publicly accessible sources and registers as well as social media or other online platforms. #### What personal data do we process? **Contact and personal data** We process your basic identification data, such as your name and/or business name, address, and VAT or ID number. We may also process your telephone number and/or e-mail address, if they have been provided. **Log data** When you visit our website or use our App, our servers may automatically log the standard data that are provided by your web browser. This may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of a visit, the time spent on each page, and other details. **Billing information** We may also collect data regarding invoicing details, billing conditions, payments received (and our payment processors and providers) with billing details. **Information from our mutual conversations** We may also collect and process data regarding mutual communication such as information derived from e-mails, phone calls, contact forms as well as the content of our communications. **Installation and settings data** We collect and process installation data and settings, such as the date of installation, personal App settings, and the Shopify API key for the purpose of improving our services and Apps and your access to them. #### Legal basis and purposes for processing personal data We process your personal data lawfully, fairly and in a transparent manner. We collect and process information about you only when we have a legal basis for doing so. The legal basis depends on the services you use and the way you use them. We collect your information only if: * it is necessary for the performance of an agreement by and between us, or to take steps at your request before entering into such an agreement (for example, when we provide you with services you have requested from us); * it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for conducting research and development, to market and promote our services, and to protect our legal rights and interests; * you grant us consent to do so for a specific purpose (for example, you might grant consent to receiving our newsletter); or * we need to process your data in order to comply with a legal obligation. If you provide us with your consent to use your information for a specific purpose, you have the right to change your mind at any time (however, this will not affect any processing that has already taken place). We do not keep your personal data for any longer than is necessary. While we retain this data, we protect it within commercially acceptable means so as to prevent any loss or theft, as well as protection from any unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal data so that we can remain compliant with a legal obligation. #### Personal data retention If you grant us consent to having your personal data processed, you are entitled to withdraw it any time. However, we would like to inform you that in the case you choose to withdraw your consent, it might be necessary to keep some of your data for the purposes of maintaining compliance with our legal obligations. Please note that we may also keep the data if our legitimate interest entitles us to do so. Please note that we are not obliged to delete all of your personal data if you cancel the subscription or uninstall our App. We may still keep the data which are obtained during the installation of the App, such as your store URL, email address, and your first and last name, for the purposes of maintaining compliance with our legal obligations. #### Cookies We use cookies to collect information about you and your activities on our site. A cookie is a small piece of data analytics that our website stores on your computer, and accesses it each time you visit, so we can understand how you use our site. This helps us better to serve you content that is based on the personal preferences you have specified. We also use cookies to secure a better user experience and personalised content for you. In addition, cookies for marketing purposes, analyzing a visitor’s activity on a website or during communication with the third parties. You may set up cookie processing options via your web browser and you can grant consent to processing the marketing cookies via a cookie bar. You may also choose to use our website without cookies. In such a case we would not be able to collect any information about you or about your activity on the website. Moreover, if you disable the cookies, the website or App may not display correctly. The collected cookies are processed by the Company or other processors: * the Google Analytics services provided by the Google Inc. company. Collected cookies are processed in compliance with Google Inc. Privacy Policy, which you can find at For more information about cookies, and how to disable cookies, visit [http://www.allaboutcookies.org.](http://www.allaboutcookies.org./) #### Behavioural advertising We may use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at . You can opt out of targeted advertising by: Meta - Google - Bing - Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: . #### Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. #### Disclosure and transfer of personal data to third parties We may disclose personal data to: * third-party service providers (data processors) for the purpose of enabling them to provide their services, including (without limitation) IT service providers; data storage; hosting and server providers; CRM providers; ad networks; analytics; error loggers; debt collectors; maintenance or problem-solving providers; marketing or advertising providers; professional advisors and payment systems operators; and * our employees, contractors and/or related entities. We do not transfer your data to any international organisations. However, we are entitled to transfer some of your personal data outside of the European Economic Area (EEA) via some entities we cooperate with. This transfer is made only if it complies with the terms and conditions of the legal provisions for such transfer. ### Your rights If you are a European resident, you have the right to access personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us at Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you use our apps or themes), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Australia, Canada and the United States. If we receive personal data about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal data about somebody else, you represent and warrant that you have such person's consent to provide the personal data to us. ### Automated individual decision-making Automated decision-making refers to a decision which is taken solely on the basis of the automated processing of your personal data. This means processing using, for example, software codes or algorithms, which does not require any human intervention. We will not make any decisions which are based solely on automated processing that would have legal consequences concerning the data subject or that may similarly significantly affect the data subject. ### Changes At our discretion, we may change our Privacy Policy to reflect current acceptable practices. Your continued use of this site, apps or themes after any changes have been made to this Privacy Policy will be regarded as acceptance of our practices in connection with privacy and personal data. ### Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at # CCPA Do not sell or share my personal information As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy. Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website. **To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.** # Contact Us We are dedicated to building awesome experiences for you and your customers, so please let us know what we can help with. We'll endeavour to come back to you as soon as possible.
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