# Shipping Settings

Here you can set your shipping rates to display to customers at checkout. Choose from custom flat rates or carrier-calculated rates provided by Amazon.

{% hint style="info" %}
**Shopify shipping zones & markets**\
To sell and ship to a country or region, it needs to be included as an active market within Shopify. [Learn more](https://help.shopify.com/en/manual/markets/shipping-and-markets/shipping-zones-and-markets) 
{% endhint %}

### Adding rates

To add shipping rates, click on the "Add rates" button to open the "Shipping and delivery" settings in Shopify. From here you'll be able to create a delivery profile.

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FfnITIuTBZWElW4BXcEME%2FSettings%20-%20Shipping%20Settings.png?alt=media&#x26;token=ab4ddc3c-5bc8-49cd-bafc-a5ab7333c875" alt=""><figcaption><p>Add rates from the settings page in the app</p></figcaption></figure>

#### Change your delivery profile name (optional)

Update your delivery profile name to something more recognizable to you eg "Amazon Delivery Profile".

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2F4Ni4I1n96pgeArapaaFY%2FAdding%20rates%20-%20profile%20name.png?alt=media&#x26;token=ab33e125-528b-494a-8111-7a7afb33303b" alt=""><figcaption></figcaption></figure>

#### Adding products to the profile

Select which products you would want to display Amazon rates for at checkout.

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FCXtWgZ8gD8T8m43Mdmlv%2FSettings%20-%20Shipping%20Settings%20-%20Add%20Products.png?alt=media&#x26;token=9ca1de0d-f7c7-4a68-94ea-3cb03edf613c" alt=""><figcaption></figcaption></figure>

#### Carrier calculated rates

To display live Amazon shipping rates to customers at checkout, select "Use carrier or app to calculate rates" and "Amazon Shipping Rates (Rates provided by app").&#x20;

{% hint style="warning" %}
**Carrier calculated rates**\
To activate the third-party carrier-calculated shipping, your store needs to be on the Advanced Shopify or Plus plan. If you're on the Shopify plan, then you can add this feature for a monthly fee or switch from monthly to yearly billing. [Learn more](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers) or contact [Shopify support](https://help.shopify.com/en/support/)
{% endhint %}

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FTQwaR5UpWbUhtqH96xRp%2FCSS%20Rates.png?alt=media&#x26;token=2c60bc1c-38fc-4aba-b127-a978aacee861" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Shipping rates will be determined at checkout based on:

* The closest Amazon fulfillment center (where your inventory is stored) to the customer's shipping address
* The weight of the products in the order
* The shipping service available (Standard, Expedited or Priority).
  {% endhint %}

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FqDL6ivke8ik512NrguK2%2FCheckout-Screen.jpg?alt=media&#x26;token=1bc99470-bc40-4642-b564-a169fd995d29" alt=""><figcaption><p>An example of 3 shipping services available from Amazon</p></figcaption></figure>

#### Custom rates

To display your own custom shipping rates to customers at checkout, select "Set up your own rates".\
\
To map your custom rates with Amazon shipping services, please use the below names in the  "Rate name" text field:

* Standard
* Expedited
* Priority

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2F11rPV2LuuDPgjyZWfWxv%2FCustom%20Rates.png?alt=media&#x26;token=d79c64cd-85bb-4c5c-806e-c4f4f8280af4" alt=""><figcaption><p>The "Rate name" must be either "Standard", "Expedited" or "Priority" to map with Amazon's shipping services</p></figcaption></figure>

{% hint style="info" %}
Amazon's express shipping services (Expedited, Priority) may not be available to all customers if their shipping address is too far away.
{% endhint %}

{% hint style="info" %}
If custom rates are mapped incorrectly, the order will default to a "Standard" shipping service.
{% endhint %}

{% hint style="success" %}
Once you have added your shipping rates to the delivery profile, save and exit the page to return to the app.
{% endhint %}

### Adding multiple location rates to products

If your products have multiple (non-Amazon) fulfillment locations, you can add separate rates for each.\
\
Within the same Amazon delivery profile:

1. Click "Add rates" on the location you wish to ship from. In the pop window, select "Create new rates" and click done.

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FVQyG7s7YM3Is6rRsgGux%2FNew%20Rates%20For%20Location.png?alt=media&#x26;token=04af167c-7ca2-40ad-8e61-2491e7387f41" alt=""><figcaption></figcaption></figure>

2. Set your own custom rates for the location and then save.

### Order routing: prioritizing the location's rank

{% hint style="info" %}
**Optional step**

This is an optional step but we recommend implementing it to ensure Amazon shipping rates are always shown to customers (when eligible). [Learn more about order routing](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/order-routing)
{% endhint %}

Prioritizing the "Amazon Fulfillment Center" location's rank will ensure the rates associated with this location will be shown first to customers (when eligible) at checkout.

To prioritize a location's rank within order routing:

1. Navigate to "Settings" and then "Shipping and delivery"&#x20;
2. Within the "Shipping and delivery" settings, navigate to the "Order routing" section and click on "Manage"

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FbkcaZA9XcMqK63CYtcqm%2FOrder%20Routing%20-%20Settings.png?alt=media&#x26;token=838250f5-8661-4250-bf62-eb571531cd90" alt=""><figcaption><p>The "Order routing" section in the "Shipping and delivery" settings</p></figcaption></figure>

3. Once in the order routing page click on "Add rule" and select "Use ranked locations".

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FXtKBFl24ThUYKCv6uyrZ%2FOrder%20Routing%20-%20New%20Rule.png?alt=media&#x26;token=23f3d5e1-2ea1-4289-9041-5df0c1719052" alt=""><figcaption><p>Adding a "Use ranked locations" rule</p></figcaption></figure>

4. In the "Use ranked locations" section, click "Manage". \
   \
   Drag the "Amazon Fulfillment Center" location to its own location group above any other location group. This will prioritize the "Amazon Fulfillment Center" location's rank over others. Click "Done".

<figure><img src="https://2672212202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2ncWssxSm0e46oIpQnVp%2Fuploads%2FBCNY4lGcBJe9p0YHD1aK%2FOrder%20Routing%20-%20Groups.png?alt=media&#x26;token=0372056c-31e0-458a-908c-636b687024d9" alt=""><figcaption><p>Prioritizing the "Amazon Fulfillment Center" location</p></figcaption></figure>